Privacy Policy
About this Policy
It is important to kmoo that your privacy is protected in your dealings with kmoo. kmoo is bound by the National Privacy Principles in the Privacy Act 1988 (Cth).
Further details concerning your privacy rights can be found at “The Office of the Federal Commissioner of Privacy” web site at “ http://www.privacy.gov.au/privacy_rights/index.html ”.
Collection
We collect most personal information directly from you. For example, your personal information will be collected when you open an account, fill in an application form, deal with us over the telephone, send us a letter, visit our websites or when you visit us in person.
The type of personal information we collect may include your name, mailing address, telephone number, e-mail address and date of birth.
There may be occasions when we need to source personal information about you from a third party such as your agents or representatives.
Use and disclosure
When we collect your personal information we will tell you the purposes for which we intend to use it. We only collect personal information about you that is necessary to perform our functions and activities. If you do not provide this information, kmoo may not be able to deal with you, or provide you with a product or service.
kmoo may collect your personal information to: verify your identity; assist you to use kmoo's services; provide the services you require; and administer and manage those services.
In order to deliver the services you require, Kmoo may disclose under confidentiality agreements, some aspects of your personal information to other organisations. These organisations may carry out kmoo's: customer enquiries; mailing operations; billing functions; information technology services; marketing services; and web site usage analysis.
In addition, kmoo may need to disclose your personal information to: your authorised agents, administrator or legal representative; regulatory bodies, government agencies, law enforcement bodies and courts; and other parties it is authorised or required by law to disclose information to.
Data quality and security
kmoo appreciates that it is important to keep your information accurate, complete and up to date – and takes reasonable steps to ensure that it is up to date.
We take reasonable steps to protect any personal information that we hold about you from misuse, loss, unauthorised access, modification and disclosure.
Your personal information may be stored in hardcopy documents or electronically.
We maintain physical security, such as locks and security systems, over our paper and electronic data stores and premises. We also maintain computer and network security: for example, we use firewalls (security measures for the Internet) and other security measures such as identification codes and passwords to control access to computer systems.
We will destroy personal information if it is no longer needed: for the purposes for which we collected it; or for the purposes of meeting legal requirements.
Access and correction
You may request access to the personal information that kmoo holds about you, and if you believe that it is not correct, you may ask for it to be corrected.
You should contact us if you wish to find out about the personal information kmoo holds about you.
In a limited number of circumstances, we may not be able to tell you what personal information is held about you (including where denying access is required or authorised by law or under law).
If kmoo denies you access for any reason, or refuses to correct your personal information, we will provide you with the reasons why you have been refused access, or the right to correct your personal information.
Emails
kmoo will preserve the content of any email you send us if we believe that we have a legal requirement to do so.
The content of your email may be monitored for quality control, systems administration or legal compliance purposes.
Cookies
kmoo tracks traffic patterns throughout this website. This will investigate how you work in this site by tracking how you move through various screens and will note the web site from which you came, if applicable.
We do this to help us improve the quality of the service to you.
We may also use a feature of your browser called a “cookie” to assign a “User ID.” Cookies, by themselves, cannot be used to find out your identity or the identities' of any of our users, it only identifies your computer to our systems when you visit our site.
If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of the services at this site.
Business transfer
If kmoo transfers its business, part of its business or an asset (such as a web site) to another party, then kmoo will ensure that the new party will be contractually bound by substantially the same privacy standards adhered to by kmoo.
Links to other web sites
This site may contain links to other web sites and other general web sites for reference (“Linked Sites”). kmoo will not be responsible for the privacy practices or content of these Linked Sites. You should read the privacy policy on the Linked Site to find out how the Linked Sites collect and use your personal information.
Contact us
If you have any questions or would like further information about this privacy policy or our Terms of Use please contact us by sending an email to admin@kmoo.com.au.
You may also phone our Help Desk on ph 1300 786 682 from 9am to 6pm (Australian Eastern Std Time),
Monday to Friday, or send a letter to:
Help Desk
kmoo
PO Box 6081,
PHILLIP ACT 2606, Australia
These terms may change
These terms are subject to change at any time without notice. You should regularly check both this Privacy Policy and the Terms of Use which will always be posted on www.kmoo.com.au.
This Privacy Policy was last updated on 30th December 2006
Acceptance
You accept that your use of this site indicates your acceptance of this Privacy Policy and our Terms of Use.
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